Terms of service

CANCELLATION POLICY

All the reservations can change or be completely cancelled following by contacting with the reservation dpt. The potential charges are calculated below.

Charges in case of cancellation.
If the cancellation tales place 21 days before the scheduled arrival date then there is no charge, except from the bank charges for the transactions via credit cards.
If the cancellation takes place 20 to 7 days before the scheduled arrival, there is a charge of 50% of the total accommodation amount.
If the cancellation takes place up to 6 days before the scheduled arrival, or the departure takes place earlier than the scheduled one, the full amount of the accommodation is going to be charged.


INVOICING POLICY

All services and accommodation are invoiced and paid in euro.
All payments should be done by cash or credit cards.
There is no extra charge for baby bed for children not older than 24 months.
Pets are not allowed in the apartments and in the hotel in general. However, there is a piece of land in 50m distance from the hotel, where your pets can stay, but under your responsibility.
Smoking is not allowed in the apartments and all the closed areas of the hotel.
The prices are per apartment for 2 people. For every extra person there is an extra charge of 15 euro, per person, per night.


ARRIVAL-DEPARTURE POLICY

In case you arrive earlier and your apartment is ready you can check-in. The arrival day is fully charged, whatever the arrival time is.
Arrival time 14.00. In case of delay we are kindly asking you to inform us.
Departure time 12.00. In case you keep the room until 18.00 hours (if it is available), you will be charged 50% of the full accommodation value. In case you keep the apartment later than 18.00 hours, the full accommodation cost will be charged.


PAYMENT METHODS FOR ELECTRONIC RESERVATIONS

We accept all major credit, debit or prepaid cards for payment (Visa, Visa Electron, Visa Debit, MasterCard, American Express). We guarantee the transmission of your card data is absolutely secure thanks to the use of the highest security standards, certified by Alpha Bank.